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Below we have answered some of our top Frequently Asked Questions.

Yes. Privium Homes has a range of designs that suit sloping blocks. Please contact your Sales Consultant to speak about your specific allotment information and requirements.

Yes. Keep in mind that your land may be subject to additional site service requirements and costs.

Yes. Please contact our knowledgeable team about knockdown & rebuild homes, who can provide information specific to your property.

Yes. We encourage all buyers to find a block of land in any area that suits your needs and budget. Whether that’s with us or through your own channels.

If you do need help in finding the right block, we offer a free Land Finder Service. Contact us for more information.

Yes. We are happy to help you find the perfect block of land. We offer a free Land Finder Service that takes all the hard work out of finding the right block. Please contact us for more information or to get started on your search.

Building locations

Privium can provide flexibility around building locations and requirements. Read on for commonly asked questions and answers about this topic. If your question is not on the list, please contact us.

Home designs

We understand that you’re looking for a home design that suits your lifestyle. That’s why we happily offer customisable floor plans. Review our most common questions about our home designs below. If your question is not on the list, please contact us.

Due to copyright laws, we are not able to use another builder’s design, but we are happy to help you find something similar in one of our innovative home design ranges.

Yes. All of our home designs offer modern, stylish and functional layouts, and we are more than happy to work with you to modify them to suit your exact needs.

We understand that your home is a reflection of your unique style. This includes incorporating designated design principles such as feng shui. Contact your Sales Consultant for more information on how we can help you achieve your specific needs and goals.

Standard inclusions are fixtures and finishes that are included in the price of your new home. Any of our standard inclusions can be upgraded or changed according to your style and budget. Visit our Inspire Gallery for more information on what’s available to you or download the current inclusions list.

We have a 12 month warranty defect period from date of practical completion.

Any issues that may arise within your 12 month builders warranty can be lodged with our Maintenance department by email at maintenance@privium.com.au.

Any urgent issues will be reviewed and responded to within 1-5 business days relevant to the urgency of the issue. Any cosmetic issues will be addressed within your 12 month Warranty period.

Any builder defects must be reported within the first 12 months of occupancy in line with the Builders Warranty.

If your maintenance issue is with a manufacturer, you should apply directly to the manufacturer. You may still fall within the manufacturer warranty conditions.

Any structural issues that may arise will be actioned in due course.

If you are unsure which category your issue falls into, please email the maintenance team at maintenance@privium.com.au for assistance.


Ensuring your home continues to meet your standards even after the building process is complete is important to us. Read through the following list of common maintenance questions. If your question is not on the list, please contact us.

Warranties & guarantees

Privium Homes understands the importance of warranties and guarantees for our customers. Please see our most frequently asked questions on this topic below, or contact us for more information.

Each of our suppliers for appliances and non-structural home features provide their own levels of warranties and guarantees. The terms for each supplier may differ.

If you have a maintenance request on any of your appliances or non-structural home features, contact the relevant manufacturer directly. If you are not sure who the manufacturer is, email our maintenance department at maintenance@privium.com.au for assistance in finding this information.

Privium Homes does not provide finance. We work with experienced, specialised Brokers who thoroughly understand lending requirements for low deposit customers. We are confident that they are able to find the best fit between lenders and buyers depending on your situation.

No. How much you spend on a home has many attributing factors, such as the area you choose to build in. It comes down to your borrowing capacity and your location choice.

You will need a minimum deposit of approximately $5,000 to qualify for deposit support.

If you don’t have a great credit history, one of the qualified brokers from our network can provide guidance on the best steps to improve your credit score.

Your eligibility for low deposit support depends on your financial situation and the level of support you are looking for.

Some of our low deposit support includes available government grants. You must meet the eligibility criteria for these grants in order to receive them, which may include being an Australian citizen or resident.

Fill in our low deposit support questionnaire and our team will be in touch to talk you through your eligibility.

No. When you make an enquiry for low deposit support, our first step is to assess your situation and provide you with an indication of the support available to you.

When you are ready to formally apply for finance, this will need to be done through your broker or through your bank. We have a trusted network of experience, specialised brokers that assist many of our customers with low deposit support. If you would like to be put in touch with a broker, then we would be happy to refer you.

We have created a tailored range of homes just for our low deposit support customers. These homes have been designed as full turn key packages to ensure your home has everything you need at handover without any additional costs.

For a more comprehensive look at the available home designs and inclusions, please contact us.

Low deposit support

Please read through our frequently asked questions for our low deposit support options. If your question is not on this list, please contact us.

still have questions?

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